To request an appointment
- Download the Evergreen Life app and link to the practice using NHS Login (If you do not have an NHS login, contact the practice and ask for your NHS Linkage Key instead).
- After you are linked, tap on the GP section on the home page and then tap ‘askmyGP’.
- It may ask if you already have an askmyGP account. If you have not used askmyGP before select ‘No’.
- You can now tap ‘Consult a Clinician’ and follow the instructions to inform the GP of the issue.
Click here to download the Evergreen Life app
If you cannot use the app, please use the askmyGP service on the practice website. We will respond within normal working hours.
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- an a video call
- by text or email
Appointments by phone, video call or be text or email can be more flexible and often mean the doctor or nurse can help you sooner.
Cancelling or changing an appointment
Use the Evergreen Life app, the askmyGP service or call to cancel or change an appointment.
If you need help when we are closed
If you need urgent medical advice between 6.30pm and 8am weekdays, during weekends or on Bank Holidays call 111. NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. For children under 5 call 111. For people aged 5 and over go to 111.nhs.uk
Additional Appointments Evenings and Weekends / Bank Holidays
Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at the nearby Havering Health GP Hub.
For the Hub please call 020 37701888. Booking line is open 2pm-9pm Monday to Friday and 9am-5pm Weekends
Need a little help with the Evergreen App?
To help you get started with the Evergreen app and creating your account there are a series of help articles available. Linking your account to your GP record will enable the full functionality of the app including records access and repeat prescriptions as well as enabling you to make requests for help online.
You can link using an NHS login which is the easiest method for both you and the practice team, or by using linkage codes supplied by the practice.
We’ve also created a walk-through video to show the steps of using the app for the first time. Click here to watch the video
You can obtain further technical help from Evergreen by calling 0161 7680116.
The Evergreen team can help you with technical issues. Please note the Evergreen team cannot assist you with medical queries, nor can they verify identify documents if you have not been registered with us for online services before.
